Shipping & Delivery

Welcome to HDS Express. Here are some details about how we work. Please review the following basic terms that govern your use of and purchase of products from our site. Please note that your continued usage of our platform shall constitutes your agreement to follow and be bound by these terms.


Shipping & Delivery

  • Delivery is available throughout Malaysia.
  • All delivery will only be arranged after the full payment is made.
  • Shipping charges may vary depending on the area, the order amount in your shopping cart, and the distance from HDS Express's store to your location.
  • If you are engaging delivery service with us, please ensure the delivery address, receiver’s name and contact numbers are accurate and complete (including any business name if delivering to a office address) so that the delivery can be made on schedule.
  • All orders will be processed within 2-5 business days.
  • HDS Express is not responsible for the delivery time of your order send by courier company. Once items have been dispatched, it is the customers responsibility to liaise with the courier nominated by HDS Express (as notified to the customer) in relation to date and time of delivery. HDS Express shall not be liable for any inaccuracy of information provided to customers relating to the date and time of delivery.
  • HDS Express reserves the right to not ship to remote or rural locations.

Self Collection

  • No charges for self-collection and you may pick up your sales order from our store at the following address:

    HDS Express Sdn Bhd
    AL 197-1, Lot 2703, Jalan Industri 7, Kampung Baru Sungai Buloh, 47000 Sungai Buloh, Selangor

  • Please bring along the following items at the time of collection:
    • The confirmation email or receipt from HDS Express Sdn Bhd with payment slip.
  • Collection can be done 2 working days later subject to stock availability.
  • Operating from Monday to Sunday: 9:00 AM - 5:00 PM.
  • There will be no collection and delivery available on Public Holiday.
  • However, if the goods are not collected within twelve (12) working days, we will contact you. If the goods are still not collected within twelve (12) working days from the notification call, we reserve the right to charge a small fee for storage and administration, at our sole discretion.
  • HDS Express reserves the rights not to entertain the collection or fulfil the sales order should the goods remain uncollected for 2 months after your sales order unless prior approval has been granted from HDS Express in writing.



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