Reliable Fulfillment Operation
We currently operate seven days a week (MONDAY – SUNDAY) in the morning to ensure smooth and efficient order processing. Additionally, we plan to introduce a night shift soon, depending on overall order volume, to further enhance our fulfillment capacity and meet growing demands.
Our commitment to reliability and efficiency ensures timely processing, packing, and dispatch of all orders.
Reliable Fulfillment Operation
We currently operate seven days a week (MONDAY – SUNDAY) in the morning to ensure smooth and efficient order processing. Additionally, we plan to introduce a night shift soon, depending on overall order volume, to further enhance our fulfillment capacity and meet growing demands.
Our commitment to reliability and efficiency ensures timely processing, packing, and dispatch of all orders.
Dedicated
Group Chat Support
Every client will have a dedicated group chat assigned for real-time monitoring and prompt responses to inquiries, ensuring smooth communication and efficient issue resolution.
Our team is available to:
- Address concerns and provide timely updates.
- Assist with order tracking, fulfillment, and operational queries.
- Escalate urgent matters for quick resolution.
- Maintain transparency and efficiency in all interactions.
This streamlined communication approach enhances client support and ensures a seamless fulfillment experience.
In-Out Process
With these measures in place, we guarantee accuracy, security, and efficiency throughout the fulfillment process.
Thorough Inspection & CCTV Recording
Every item is carefully checked before inbound, with any damages reported under CCTV monitoring for complete transparency.
Barcode Scanning for Accuracy
Our system captures every single item entering and leaving the warehouse, ensuring precise tracking and inventory control.
Packing Process Under CCTV
Every order is packed under CCTV surveillance, ensuring accuracy, quality control, and verification before dispatch.
Weight Verification for Outbound Parcels
Each outbound parcel is weighed and recorded to ensure accurate shipping charges and prevent discrepancies.
WMS for Real-Time Visibility
– Our Warehouse Management System (WMS) streamlines operations, providing real-time insights into inventory levels and order statuses for seamless tracking and efficient management.
Racking-Organized Warehouse
Our warehouse is meticulously designed for efficiency, organization, and cleanliness to ensure smooth and accurate fulfillment operations.
FIFO & FEFO Inventory Management
We strictly follow the First-In, First-Out (FIFO) method for inventory accuracy and efficiency. Additionally, we implement First-Expired, First-Out (FEFO) using grid location management to minimize waste, prevent unnecessary losses, and maintain optimal stock rotation and product quality.
Dedicated Storage Locations
To enhance inventory control and fulfillment accuracy, each client’s products are stored in dedicated locations without sharing. This approach reduces product misplacement and improves overall warehouse efficiency.
With our structured racking system, we ensure better stock management, faster order processing, and reduced errors in fulfillment.
Warehouse Environment
No Direct Sunlight Exposure
Our warehouse is designed to prevent direct sunlight from entering, ensuring that stored products are protected from heat and UV damage.
Optimized Air Circulation & Humidity Control
Air circulation has been carefully regulated, maintaining humidity levels between 35% – 60% to protect inventory from moisture-related damage.
Temperature-Controlled Section
Warehouse includes a dedicated section cooled to 23°C during operational hours, ensuring ideal storage conditions for temperature-sensitive products.
Monthly Pest Control Measures
To maintain a clean and safe storage environment, we conduct monthly pest control treatments, ensuring products remain protected from contamination and damage.
With these environmental controls in place, we guarantee optimal storage conditions, product integrity, and superior fulfillment quality.
We specialize in handling fulfillment for beauty, fashion and health products, ensuring that each category is stored, handled, and packaged according to industry-specific requirements for optimal quality and safety.
Beauty Products
Stored in a temperature-controlled environment to prevent degradation. Special handling for fragile items like glass bottles and cosmetics, with proper inventory rotation (FIFO/FEFO) .
Fashion Items
Stored in protective boxes within designated grids to prevent wrinkles and damage. Customized packing options available.
Health Products
Maintained with monthly pest control inspections to ensure hygiene and product integrity. Inventory is managed with FIFO/FEFO rotation.
Your Business is Our Business
At HDS, we treat your business as our own. Your success is our priority, and we are committed to providing seamless, reliable, and efficient fulfillment solutions tailored to your needs.
Seamless Collaboration
We work hand in hand with you to optimize operations and improve efficiency.
Scalability & Flexibility
Our fulfillment services grow with your business, adapting to your changing demands.
Dedicated Support
A committed team ready to assist and provide real-time updates.
Quality & Accuracy
Ensuring every order is packed, processed, and shipped with precision.
With HDS Express, you’re not just a client—you’re a valued partner. Let’s grow together!
Ready to Simplify Your Fulfillment?
Whether you’re a growing e-commerce brand or an established business, HDS Express is here to streamline your operations. Reach out today and discover how we can support your scaling journey with stress-free, reliable fulfillment solutions.
